Living with Technology

Human experience is the end, not the means to an end.

Designing experiences with AI/ML-powered products and systems is about expanding ways how people and technology can co-participate in experience, supporting our emotional awareness and meaning creation as central to human experience.

Our relationship with technology expands, moving closer to involvement in human relations, intentions and emotions.

As people and technology are moving closer. We do not just see and act on the physical qualities of things but on what they mean to us.

The design scope expands beyond optimizing tasks into how people and AI/ML-powered technology can co-participate in experience, supporting our emotional awareness and meaning as central to human experience.

Human Experience is an interaction that resonates immediately, opening moments of being present - unfolding as an emotionally engaging dialogue with the world around us through mutual response - inviting moments of emotional awareness that continue to linger, giving experience meaning and transforming how we think and feel.

This vision of human experience is much closer aligned with expanding possibilities of how people and ML/AI can co-participate in experience than currently prevalent CX approach, rooted in productivity and narrow framework of life in a permanent task mode.